At Hair Intentions Salon , we understand that life can be unpredictable, and changes to your schedule may arise.
To ensure a smooth experience for both our clients and our team, we have established a clear and fair cancellation policy.
Please take a moment to review the details below:
1. Advance Notice Requirement
We kindly request that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
This allows us to accommodate other clients and manage our stylists’ schedules effectively.
2. Late Cancellations
If you cancel your appointment with less than 24 hours’ notice, a cancellation fee of 50% of the service cost will apply.
This fee helps cover the time and resources reserved specifically for your booking.
3. No-Shows
Failure to attend your scheduled appointment without prior notice will result in a 100% charge of the service cost .
We value your time, and we ask that you respect ours as well.
4. Rescheduling
If you need to reschedule your appointment, we are happy to assist!
Please notify us at least 24 hours in advance to avoid any fees.
Rescheduling is subject to availability.
5. Exceptions
We understand that emergencies happen.
If you are unable to provide 24 hours’ notice due to an unforeseen circumstance, please contact us as soon as possible.
We will do our best to accommodate your situation on a case-by-case basis.
6. Packages and Prepaid Services
For clients who have purchased prepaid services, packages, or gift cards, cancellations made within 24 hours or no-shows will result in the forfeiture of the session or service credit.
7. How to Cancel or Reschedule
To cancel or reschedule your appointment, please contact us directly via:
Phone: [Insert Phone Number]
Email: [Insert Email Address]
We appreciate your understanding and cooperation in adhering to this policy.
At Hair Intentions Salon, we strive to provide exceptional service while maintaining fairness and professionalism for everyone involved.
Thank you for choosing us—we look forward to serving you!
